ARC Services Co. International Sales and Shipping Policy

International customers:

ARC offers international ordering by telephone and email only currently. Canadian customers, please see special section below. All international customers should call us at 1-818-769-3250 from 7:00am to 5:00pm (07:00-17:00) Pacific Time (GMT-8). You may email your requests to info@arcservicesco.com

Payments:
International shipments are typically shipped by US Postal Service. To preview your rates, you may visit www.usps.com . You can preview your costs by using our ZIP code (postal code), 91601. Expedited shipping via UPS is available to certain countries for deliveries in 1-2 business days. We will provide you with your exact shipping cost when you place your order. The customer is responsible for all taxes and customs fees imposed by your local customs bureau.

Currency:
All of our prices are in US Dollars. Your bank is responsible for all currency conversions so we can only estimate the cost in your local currency due to daily changes in currency exchange rates.

Special note for Canadian customers:
Canadian customers will be able to place credit card orders directly through our website starting in August 2008. Please note that there may be some instances where a Canadian credit card may be declined due to technical limitations of our fraud prevention system. If this happens to you, please do not hesitate to call us immediately to process your order.