ARC Services Co. Return Policy

If you need to return a broken or defective item purchased from ARC
Services Co., you may do so in the first 30 days after purchase date.

First, please call ARC to describe your problem, and you will be given a
Return Merchandise Authorization number (RMA). Once your return has been
approved on the phone, you may send it back to us. ARC does not pay for
return postage. ARC can issue you a full refund or send you a brand new
item for replacement.

If you ordered an item but decided that you do not need it or have ordered
it by mistake, you may still return it to ARC within 30 days of the
purchase date. Please first call ARC to obtain an RMA. Your item must be
in a re-sellable condition in it's original packaging. ARC will charge a
15% restocking fee for this kind of return and refund the rest of the
price to you.

Finally, there are certain items which cannot be returned to ARC under any
circumstances. These include any OEM parts (parts manufactured by a third
party and not made by the copier manufacturer), manuals, and software CDs.
We generally do not accept returns for circuit boards, but we recommend
that you call ARC if you are having a problem with one.

After 30 days, you must contact the manufacturer to get warranty service.

To obtain an RMA, please call ARC at 1-800-304-5933

Legal Disclaimer

Arc Services Co. is not a partner or representative of any companies whose
products are sold by Arc Services Co. Arc Services Co. is not affiliated with
Konica Minolta Business Solutions or any of its corporate affiliates or any
other manufacturer on this web site. All logos and trademarks used on this
web site belong to their respective owners. Arc Services Co. follows reasonable
measures to provide accurate and up to date information on this web site, however
Arc Services Co does not guarantee the accuracy of said information.
All information and prices are subject to change without notice.