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    For assistance with orders placed on our website, you may email us at or call us at 1-800-304-5933 (Mon-Fri 8am to 6pm PST). If you require assistance with the parts you purchased from us, please give us a call to speak to one of our certified copier technicians.

    For help with installing imaging units on most machines, click here to download a PDF instruction sheet. Please be aware that Arc recommends that all imaging units be installed by a certified technician, and that this material is for reference purposes only.

    No matter where you bought it from, if your copier has a problem or an error code, give us a call. Our techinicans will diagnose your problem over the phone free of charge!

    All copiers sold by us can be delivered, installed, and serviced in the greater Los Angeles area by Arc Services. For our nationwide customers, we also have a very large network of independent copier dealers across the United States with whom we can arrange installation and service. We also offer assistance for international customers wishing to buy parts, supplies, and new and used machines. Click here for more information on international sales.

    To view our return policy click here.

    To view our legal disclaimer click here. 

    For support for your copier purchased from Arc, please contact us.

    For drivers, manuals, and other technical downloads for Konica Minolta copiers, please visit the Konica Minolta copier support site.

    If you are in need of repairs for your copier, please contact us or click here for more information.